If you simply change your mind about the item you have bought from us online, you can return it to us for a refund (the initial delivery charges are non-refundable) or an exchange within 30 days from the date of dispatch.
You can return either in-store or post back to our Distribution Centre Items must, however, be in a resalable condition and:
1. Swimwear and intimate apparel must be returned unworn, with the original packaging and tags in place.
2. Shoes must be tried on a carpeted surface until you are certain you are keeping them.
3. In the interests of hygiene, cosmetics and pierced earrings cannot be returned.
4. Our gift cards are not returnable or refundable. All our gift cards last for two years from purchase and can be used in multiple transactions until the credit runs out.